1. Acceptance of Terms
By using our services, you agree to these Terms of Service.
2. Services Provided
We provide remote and on-site technical support services, including diagnostics, troubleshooting, and repair assistance.
3. User Responsibilities
- You agree to provide accurate information
- You must have authorization to request service on the device
- You are responsible for backing up your data
4. Remote Access
Remote support is performed only with your consent. You may terminate the session at any time.
5. Limitations of Service
Not all issues can be resolved remotely. Hardware failures, physical damage, or power issues may require in-person service.
6. Payments and Refunds
All payments are final unless otherwise stated. Refunds may be issued at our discretion based on service conditions.
7. Liability
We are not responsible for data loss, hardware failure, or any indirect damages resulting from service use.
8. Communication
You agree to receive service-related messages. You may opt out by replying STOP.
9. Changes to Terms
We may update these terms at any time. Continued use of our services constitutes acceptance of changes.
10. Contact
Email: support@vozqs.com