1. Introduction
We respect your privacy and are committed to protecting your personal information.
2. Information We Collect
- Name, phone number, and email address
- Device and issue details
- Photos and screenshots sent via SMS
- Communication records related to service requests
3. How We Use Information
- Provide technical support
- Diagnose device, software, or network issues
- Communicate via SMS or email about service requests
- Improve services and customer support
4. SMS Consent
You may receive service-related messages. Reply STOP to opt out or HELP for assistance.
5. Remote Access
Remote sessions only occur with your consent and can be terminated anytime.
6. Data Sharing
We do not sell data. We may use trusted providers such as Twilio and DigitalOcean to help operate communications and hosting.
7. Security
We use reasonable safeguards to protect information, but no method of transmission or storage can be guaranteed as absolutely secure.
8. Contact
Email: support@vozqs.com