Walter Rodriguez
Director of Support, service delivery leader, network engineer, cloud migration specialist, and founder of VoZ Quantum Solutions.
A hands-on technical leader
Walter Rodriguez has more than two decades of experience managing client relationships, leading local and remote technical teams, and delivering VoIP, data, networking, healthcare communications, AI-enabled support and cloud services.
His background spans support leadership, service delivery management, network operations, sales engineering, field engineering, data center operations, carrier services and cloud migration planning. As Director of Support at SpinSci Technologies, Walter leads global support operations for AI-powered healthcare communication platforms — helping mission-critical environments improve patient access, reliability, performance and customer experience at scale.
At VoZ Quantum Solutions, Walter brings that enterprise-grade experience into AI automations, trading intelligence, CRM and call systems, secure networking, cloud services and the support that keeps it all running.
Core strengths
- Service delivery leadership — teams, KPIs, SLA performance, process documentation
- AI healthcare support operations — predictive monitoring, faster root-cause analysis
- Network & VoIP engineering — SIP, NOC, Cisco, firewalls, SD-WAN, MPLS, fiber
- Cloud migration & operations — Microsoft 365, Azure, AWS, secure platform adoption
- Customer-focused troubleshooting — honest diagnostics and clear communication
Credentials
- Cisco Certified Network Associate (CCNA) · AWS Business Professional
- Fortinet NSE 2 Network Security Associate · 3CX Basic Certification
- Microsoft Azure Advanced Training — Datacenter Migration
- Lincoln Technical School — Computer & Information Sciences